
Humanity-in-the-Loop
WillowTree, now TELUS Digital, is a full-service digital innovation agency combining mobile app development, AI transformation, and customer experience management at enterprise scale. The company's 2008 origins as a mobile-focused agency have evolved into a comprehensive digital partner serving Fortune 500 clients across multiple industries with both product development and operational services.

WillowTree, now operating as TELUS Digital, is a digital innovation agency that has partnered with leading global brands since 2008 to design and build transformative digital experiences. The company combines award-winning product design with full-stack engineering capabilities, leveraging AI expertise and global scale to deliver comprehensive digital solutions. With an industry-leading Net Promoter Score (NPS) of 70+, the organization serves over 600 clients including Fortune 500 companies across industries such as technology, financial services, healthcare, retail, travel, and automotive. The company offers an extensive portfolio of services spanning web and mobile app development, experience design, data and AI transformation, digital marketing, and product strategy. Their enterprise-grade AI platform, Fuel iX™, enables organizations to rapidly develop, deploy, and scale AI solutions. Beyond digital product development, TELUS Digital provides customer experience management, contact center solutions, trust and safety services, and enterprise technology modernization. The organization maintains strategic partnerships with major technology providers including Adobe, AWS, Google, Microsoft Azure, Salesforce, and others to deliver integrated solutions.