
We build experiences that make the world work better
Rightpoint is a global Total Experience consultancy backed by Genpact, offering end-to-end digital transformation services across customer and employee experiences. The firm combines strategic consulting with technical implementation capabilities, leveraging partnerships with major enterprise platforms to deliver comprehensive solutions for large organizations.

Rightpoint is a global experience consulting agency and part of Genpact, specializing in Total Experience transformation for enterprise clients. With over 700 employees across 12 offices worldwide, the company operates as an insight-driven, AI-powered organization that designs, builds, and optimizes digital solutions for both customer and employee experiences. Their approach combines strategy, design, and technology expertise to deliver human-centric experiences that transform how people interact with businesses. The company delivers enterprise transformation through five core offerings: Customer Experience, Employee Experience, Analytics & Insights, AI Innovation, and Experience Optimization. Rightpoint maintains deep partnerships with leading enterprise technology providers including Adobe, Microsoft, Optimizely, and Sitecore, enabling them to implement comprehensive digital solutions across the full transformation journey. Their client portfolio spans diverse industries, featuring notable work with brands such as Cadillac, Chevrolet, Boston Dynamics, and Grant Thornton LLP. Rightpoint positions itself as a full-service consultancy capable of guiding organizations from initial strategy through complete rollout. Their work encompasses everything from reimagining automotive user experiences to implementing AI-powered security solutions for data centers, demonstrating versatility in applying emerging technologies to solve complex business challenges.